Earthscapes Design Build, LLC – Hardscape Warranty

Earthscapes Design Build, LLC thanks for choosing us as your preferred hardscape installer.  Your hardscape comes with a 2- year limited warranty on all labor and material.

Products: Earthscapes Design Build, LLC primarily works with the following manufacturers of precast concrete material: Belgard (Old Castle) , Tremron and TPC.  These manufacturers of hardscape products (i.e. concrete pavers and wall block) carry their own warranties which may vary from manufacturer to manufacturer.  The manufacturers’ warranties apply to the precast blocks or pavers specifically.  The specifics of the product warranty can be confirmed with the selected manufacturer. Earthscapes also manufactures our own reclaimed granite pavers, which also carry a 2-year warranty.

Installation/ Workmanship: This warranty is strictly limited to contracted work performed by Earthscapes Design Build, LLC. From the date of installation, Earthscapes Design Build, LLC guarantees your hardscape installation against settlement and/or separation of wall units for a 2-year period under normal wear for which the installation was designed.  For example, if vehicles or equipment are driven over a walkway causing settling of pavers, and the walkway was designed and installed for pedestrian use only, Earthscapes Design Build, LLC will not be held accountable for damage from these actions.

Extreme circumstances (including but not limited to fire, vehicular accidents, excessive flooding, excessive freezing) causing damage to work installed by Earthscapes Design Build, LLC are not covered under this or any other Earthscapes Design Build, LLC warranty.

This warranty does not apply to efflorescence. Efflo­res­cence is a nat­u­rally occur­ring process in all con­crete prod­ucts that some­times appears in the form of a white pow­dery film on the pave­ment sur­face. It does not, in any way, com­pro­mise the func­tion­al­ity or the struc­tural integrity of the prod­uct. Although efflo­res­cence can­not be pre­vented, it will wash off over time or can be cleaned with an efflo­res­cence cleaner. Earthscapes Design Build, LLC accepts no respon­si­bil­ity or lia­bil­ity for this con­di­tion.

​In order to enforce the rights under this warranty, the owner should promptly notify Earthscapes Design Build, LLC of the specific item or items of concern.  Earthscapes Design Build, LLC shall respond to such warranty request within a reasonable amount of time. Any emergency requests will be given immediate attention.  If Earthscapes Design Build, LLC finds in its reasonable judgment that the item or items requiring attention are covered by this warranty, it will promptly proceed to repair and/or replace the defective materials or workmanship, at its sole cost and expense, except to the extent it finds that such repairs have been made necessary by the negligence or intentional misconduct of the owner, or any party or parties associated with owner.

This warranty shall be void and will not apply to any materials which were originally installed by Earthscapes Design Build, LLC, then subsequently repaired, adjusted, or modified by an individual or entity other than Earthscapes Design Build, LLC or its authorized representative. Replacements and/or repairs furnished under this warranty shall not carry a new warranty but shall carry only the unexpired portion of the original warranty provided. No person is authorized to make any warranties other than those described above or to extend the duration of any warranties beyond the time period described above.